Legal · Effective June 12, 2026

Terms of Service

These terms cover this website and any work you hire us to do. We keep them in plain language on purpose: if anything here is unclear, ask us before we start, and we will put the answer in writing.

Engagement

How an engagement works.

By using this site or hiring us, you agree to these terms. The binding description of any project is the written scope we agree on together — not the general descriptions on this site.

Services

We provide the services described on this site: AI automation builds, AI receptionists, websites, SEO, and related digital work. Site copy describes our services in general terms; each project is defined by its own written scope.

Quotes and scope

Every engagement is scoped in writing before work begins — deliverables, timeline, and price. All prices are quoted in Canadian dollars (CAD). Work outside the written scope is quoted and agreed separately before we do it.

Client responsibilities

Projects depend on timely access and information from you: accounts, credentials, content, approvals, and people who can answer questions about your operation. Delays in providing these can shift timelines, and we will tell you when they do.

Termination

Either of us can end an engagement with written notice. You pay for the work completed up to that point, and we hand over the deliverables and materials you have paid for.

Ownership

What you own, and where our responsibility ends.

Intellectual property

On full payment, you own the delivered work product — the websites, workflows, automations, and configurations we built for you. We retain the general know-how, methods, and reusable techniques we bring to every project, none of which include your confidential information.

Warranties

We build carefully and stand behind our work, but our services are provided as is, and we disclaim implied warranties to the extent the law allows. We do not guarantee specific business results, rankings, call volumes, or revenue.

Limitation of liability

To the maximum extent permitted by law, our total liability for any claim connected to an engagement is capped at the fees you paid us for that engagement. We are not liable for indirect, incidental, or consequential damages, including lost profits or lost data.

AI & law

A straight word about AI.

AI systems can make mistakes

AI systems can make mistakes. That is why escalation rules and human review are part of every build: the systems we deliver are designed to hand off to a person when they are unsure or when a request falls outside what they were built to handle. Output from an AI system is not a substitute for professional legal, financial, medical, or other expert advice.

Governing law

These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there. Disputes are resolved in the courts of British Columbia.

Changes to these terms

We may update these terms from time to time; the effective date above reflects the current version. The terms in effect when your engagement was scoped are the ones that apply to it.

Contact

Questions about these terms: theo@taylorintelligence.ai · +1 250 299 7815 · Taylor Intelligence, Victoria, BC, Canada.