Plain answers to the things business owners actually want to know before they spend money on AI — cost, timelines, data, ownership, and what happens when something breaks.
Before you commit
We only build things that replace real work. Before we start, we identify the exact tasks your agent will handle and estimate the hours it saves per week. If the numbers don't make sense for your business, we'll tell you that before you pay anything.
We price per project with a fixed quote before anything starts — no hourly billing, no surprises. Most builds run $2,000–$8,000 CAD across three tiers:
Our AI Receptionist is priced as a flat quote after a short demo call that maps your call volume and call types.
We don't hand you a finished product and disappear. We stay involved until it's working the way you need. Adjustments are expected — most happen within days, not weeks. If something fundamentally isn't right, we fix it.
You're not. Every system we build starts from how your business actually operates — your processes, your language, your edge cases. We don't resell templates. The agent we build for you won't work for anyone else without significant rework.
Getting it running
A Pilot build — one focused workflow — is usually live in one to two weeks. Larger multi-step systems take two to four weeks. We set a clear timeline at the start and hold to it — you'll know exactly when to expect a working build in your hands.
Minimally. We design around your existing workflows, not the other way around. If there's a process change that would make the agent significantly more effective, we'll explain exactly why and leave the decision with you.
In most cases, yes. We integrate with email, calendars, CRMs, phone systems, spreadsheets, booking tools, and most common business software. If you're running something unusual, tell us early — we'll find out quickly whether it's possible and how much extra it would take.
You'll need to give us access to the relevant systems and spend a few hours across two or three conversations explaining how things work. That's it. We handle the technical work entirely. No IT department required.
Risk & reliability
AI makes mistakes on ambiguous tasks — we design for that. For anything high-stakes, we build in a human review step before the agent acts. For lower-risk tasks, we log everything so you can see exactly what happened and when. Nothing runs silently in a way that could hurt your business without a way to catch it.
Your data is used only to run your agent. We don't store it beyond what's operationally necessary, and we don't share it with anyone. We'll sign an NDA before you share anything sensitive — just ask.
You own everything. The system, the configuration, the data. You can shut it down, hand it to another developer, or keep running it independently. We don't build lock-in by design.
Who you're dealing with
Two people: Theo Taylor, the founder, and Julian, the cofounder. We scope it, build it, and support it — you have our direct contact from day one. No account managers, no handoffs, no one telling you they'll "check with the team." If something needs fixing at 9pm on a Tuesday, you reach the people who built it.
A full-time hire costs a salary plus benefits, takes months to onboard, and still may not have the AI specialisation you need. A large agency charges enterprise rates and often hands the work to a junior developer. We deliver a purpose-built system faster, for a fraction of the cost, with direct access to the people who built it.
Fair question. We build systems you can run independently — so even in a worst-case scenario, you're not left with something that stops working if we're not available. We also document everything so another developer could pick it up. You're not dependent on us to keep the lights on.
Didn't find your answer? Send us a note or email theo@taylorintelligence.ai — you'll hear back from the people who build the systems.